Shah Fiesal Dato' Hussain

SHAH FIESAL DATO' HUSSAIN, graduated in Bachelor of Mass Communication (majoring in Public Relations) from MARA University of Technology (UITM), Shah Alam and obtained his Masters of Science in Corporate Communication from University Putra Malaysia, Serdang. He also holds a Diploma in Teaching (TESL) from Language Institute, Kuala Lumpur and has attended various professional courses on training and personal development.

Shah Fiesal started his career in teaching as a Secondary School Teacher, Teaching English Language and Physical Education. He was once the Petaling district and Selangor state hockey coach (age group) with a qualified MHF Class 3 coaching certificate and MHF Class 1 umpiring certificate.

He later moved on to establish his career in broadcasting by first joining Metrovision (a terrestrial TV station) in 1995 as Programme Executive and later was promoted to Senior Programme Executive within the first year.

Subsequently, in August 1996 he joined ASTRO (a multi-channel satellite TV provider) first as a Senior Executive, in the ensuing years he has held several positions in ASTRO and his last designation in the esteem organization was Head of Broadcast Operations Division with the primary responsibilities to manage the operations of the entire broadcast network operations division efficiently utilizing the professional management skills; this involves supervising 450 professionals and monitoring the day-to-day operations of all the units and ensuring that all transmission related procedures are running smoothly in the process. This includes compliance to all the regulatory requirements and framework. He left ASTRO in March 2007 after 12 years with the company.

In 2008, he joined Malaysian Communication and Multimedia Commission (SKMM) a regulatory agency under then the Ministry of Energy, Water and Communication, as the Director of Consumer Protection under the Content, Consumer, Security and Postal Division. His role was to manage consumer issues and complaints on broadcast, cellular and telecommunication services and overseeing the operation of the entire consumer protection department efficiently. His other major tasks are to develop and review policies and ensure protection of consumer while promoting growth of the industry, this is to ensure consumer confidence through the development and implementation of policies relating to consumer protection. He is also the spokesperson for public and media relations roles and responsibilities, within the job scope and position on public issues and consumer interest that specifically benefits the organization and public in general.

Shah Fiesal has held several other illustrious positions on contract and consultant basis, among others; CEO of Caberawet International Sdn. Bhd., an advertising and public relations agency, Consultant to Klang Surya Sdn. Bhd., provider of a Direct-To-Consumer indoor digital media advertising company in Malaysia partnering with the country's largest telecommunication company and Executive Director of Advance Microbial Technologies Sdn. Bhd., a biotechnology company that provides microbes culturing for water treatment and oil & gas products in partnership with an overseas principal.

He is a Cambridge Business English certified trainer and trains the Business English module for Khazanah Nasional's GEMS. He recently completed his trainings for the Iskandar Malaysia YGRACT program in Johor Bahru. His other expertise as a trainer is in Public and Media Relations, Advertising, Public Speaking, Interpersonal Communication, Sales Presentation and Customer Service.